To create a pleasant experience for all of our guests, we ask that the following policies be observed:
- Empressa Locs requires a consultation before scheduling certain appointments. A consultation is important because there are many considerations in the decision to wear your hair in its natural state such as hair texture, amount of time, products, etc.
- There is a non-refundable consultation fee (£25). However if guest wish to proceed with treatment the fee would be deducted from the total cost of service provided.
- Twenty four (24) hour prior notice is required for cancellations. There is a £25 cancellation fee billed to your next appointment if there is not proper notice.
- Some human hair may be provided by EMPRESSA LOCS for your service; however can also provide your own human hair.
- Empressa Locs requests that if you need hair taken down from locs styles there is additional fee incurred for this service as it requires additional time.
- ALL services are by APPOINTMENT ONLY – there are no walk in services available.